Privacy Policy

1. Introduction & Legal Framework

At Query Code Ltd (UK), we are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy is structured to comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act. It explains how we collect, store, use, and protect your personal data when you browse our site, register, or order our services.

2. The Data We Collect

We gather information to optimize our delivery of services and provide a secure user experience:

• Personal Details: Name, email address, phone number, and billing information when you register, send contact forms, or place orders.
• Technical Data: IP addresses, browser type, operating system, page views, and access times automatically recorded via web logs.
• Cookies & Tracking: Cookies to retain session preferences, simplify login flows, and analyze traffic trends (Google Analytics).

3. How We Use Your Data

Your information is utilized solely for legitimate business operations, including:

• Delivering and managing your customized development projects.
• Communicating regarding quotes, invoicing, and order milestones.
• Ensuring website security, monitoring for fraud, and preventing DDoS attacks.
• Fulfilling legal, accounting, and regulatory mandates in the United Kingdom.

4. Your GDPR & UK Data Protection Rights

Under the UK Data Protection Act and GDPR, you possess rights that empower you over your personal information:

• Right to Access: Ask for details of and copies of your personal data stored by us.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): Demand the deletion of your personal data from our systems.
• Right to Object/Restrict: Object to or request restriction of data processing.
• Right to Portability: Obtain your data in a structured, machine-readable format.

To initiate any request, contact us at: [email protected]. We will process your request within 30 days without charge.

5. Data Security

We implement modern administrative, technical, and physical safeguards, including SSL/TLS encryption, to prevent unauthorized access, alteration, or loss of your details. Your data is never sold or rented to third-party advertisers.